Frequently Asked Questions
Find answers to common questions about our diagnostic services, appointments, and patient care.
Popular Questions
How do I prepare for my blood test?
Preparation depends on the specific test. Generally, drink plenty of water. If fasting is required, do not eat or drink anything except water for 8-12 hours prior.
Do you offer COVID-19 testing?
Yes, we offer both PCR and rapid antigen testing for COVID-19 with same-day results available at select locations.
Can I request a specific phlebotomist?
For mobile appointments, you can see phlebotomist profiles and ratings, but availability varies. We ensure all our staff are highly trained and certified.
General Questions
What services does eProbatio offer?
eProbatio offers comprehensive diagnostic testing including cancer screening, STD/HIV testing, comprehensive blood work, and specialized medical testing. We provide both in-person and at-home testing options with professional phlebotomist services.
How do I schedule an appointment?
You can schedule an appointment through our online booking system, by calling our support team, or visiting any of our locations. We offer flexible scheduling including same-day appointments for urgent cases.
What are your operating hours?
Our main locations are open Monday-Friday 7:00 AM to 7:00 PM, Saturday 8:00 AM to 4:00 PM, and Sunday 9:00 AM to 2:00 PM. Some locations may have extended hours for specific services.